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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kamryn Vannorstran

Kamryn Vannorstran

February 11, 2026

5  out of  5
rating by Kamryn Vannorstran
"Abigail was an absolute pleasure to work with! She was incredibly kind and went above and beyond to make sure I had all the information I needed. She patiently answered all my questions and explained everything clearly, making everything feel smooth and easy. I truly appreciated her helpfulness,"
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Kimberly Collins

January 30, 2026

5  out of  5
rating by Kimberly Collins
"Always very helpful!"
We responded:
"Kimberly, thank you so much for your kind words! My team and I appreciate you. - Katee"
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DonnaBoo

January 28, 2026

5  out of  5
rating by DonnaBoo
"Great service and such a friendly staff!!"
We responded:
"Thank you so much for your kind words, Donna! We appreciate you! - Katee"
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jeffrey kantono

January 23, 2026

5  out of  5
rating by jeffrey kantono
"Highly Recommended,Autumn is always there when you need help,thank you so much"
We responded:
"Jeffrey, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Katee"
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Pamela Shepherd

January 21, 2026

5  out of  5
rating by Pamela Shepherd
"I had a great experience and Autumn helped me in everyway possible and was extremely kind"
We responded:
"Pamela, thank you so much for sharing your kind words about Autumn's service! It is always our mission to provide you with excellent customer care. We appreciate you! - Katee"
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suzanna powers

January 15, 2026

5  out of  5
rating by suzanna powers
"Always so friendly and knowledgeable"
We responded:
"Thanks for the kind words, Suzanna! I’m glad we could help you with your insurance needs! - Katee "
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Loretta sturgill

January 13, 2026

5  out of  5
rating by Loretta sturgill
"Autumn was super super helpful and got us an amazing price for our multi car policy! She made the whole process so easy!"
We responded:
"Loretta, I’m so happy to hear Autumn took such great care of you and we could provide you with a positive insurance experience! Our team takes pride in delivering top-notch support to our customers! - Katee"
Profile photo of Brian Powell

Brian Powell

January 9, 2026

5  out of  5
rating by Brian Powell
"Very helpful"
We responded:
"Brian, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Katee"
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madison henson

January 9, 2026

5  out of  5
rating by madison henson
"Autumn is very nice and knows exactly what to say and is very patient with me lol, she also helps me with personal stuff and is so nice"
We responded:
"Madison, Thank you for your kind feedback! We’re glad Autumn knows just what to say to help. We appreciate you choosing us and are here anytime you need assistance! - Katee"
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Alicia Terry

January 9, 2026

5  out of  5
rating by Alicia Terry
"We absolutely love Katee Loftis and her group! We’ve done business with them for a really long time 10+ years. The ladies have done so much for us and reach out to help us in every way possible. They’re more than an insurance company they go the extra mile to make sure everything is taken care of and if we have any questions they’re answered. Also a special big thanks to Autumn for always dealing with my 1 million quotes when we’re shopping for vehicles. Really are an amazing bunch."
We responded:
"Alicia, thank you so much for sharing your kind words about my team! I'm so happy to hear Autumn took such great care of you and we could provide you with a positive insurance experience. We appreciate you and your business! - Katee"
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Brandi Price

January 9, 2026

5  out of  5
rating by Brandi Price
"Switched all my policies to them and have never looked back. Great people, great service, and even better coverage."
We responded:
"We are so glad you made the switch, Brandi! Thank you so much for the great feedback!"
Profile photo of Amy Heath

Amy Heath

January 9, 2026

5  out of  5
rating by Amy Heath
"She is the friendliest agent and most helpful!! I won't trade her or go any where else!!! My family and love her!"
We responded:
"Amy, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Katee "
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Rebecca Ridener

January 9, 2026

5  out of  5
rating by Rebecca Ridener
"10/10 recommend! So professional and understanding, there are so many discounts that you may qualify for. Go see them you won't be disappointed!"
We responded:
"Rebecca, thank you so much for taking a moment to express your satisfaction with our office! The best compliment my team and I can get is being recommended to others. We appreciate you! - Katee"
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Shawn Ostering

January 2, 2026

5  out of  5
rating by Shawn Ostering
"Great people and service!"
We responded:
"Shawn, thank you so much for taking a moment to share your positive experience with us! We appreciate you! - Katee "
Profile photo of Ashley Simpson

Ashley Simpson

December 16, 2025

5  out of  5
rating by Ashley Simpson
"Amazing and affordable"
We responded:
"Ashley, thank you so much for taking the time to share this! We appreciate you. - Katee"
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David Kranz

December 10, 2025

5  out of  5
rating by David Kranz
"Thank you all"
We responded:
"David, thank you so much for taking the time to leave a positive review! We appreciate you and your support. - Katee"
Profile photo of Cassie Simpson

Cassie Simpson

November 3, 2025

5  out of  5
rating by Cassie Simpson
"Love love LOVE state farm! My personal insurance person is Katie, & I LOVE her! State farm is the only insurance company thats worked with me if I need it, & is always there when I need them! & the cheapest rates too! I couldnt be happier with them & I plan on staying with them as long as I am diving! HIGHLY recommend!"
We responded:
"Cassie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Katee"
Profile photo of Logan Wagers

Logan Wagers

October 31, 2025

5  out of  5
rating by Logan Wagers
"Very professional and easy to work with"
We responded:
"Logan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Katee"
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Shaun Davis

October 24, 2025

5  out of  5
rating by Shaun Davis
"Autumn was amazing! Super helpful and went above and beyond!!!!"
We responded:
"Shaun, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Katee"
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Kelli Turner

October 23, 2025

5  out of  5
rating by Kelli Turner
"Amazing people! They always go above & beyond for their customers!"
We responded:
"Kelli, Thank you for the opportunity to serve your insurance needs! - Katee"
Profile photo of Makenna Mcglone

Makenna Mcglone

October 23, 2025

5  out of  5
rating by Makenna Mcglone
"Jacob was amazing!!! Very quick and efficient 10/10"
We responded:
"Makenna, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Katee"
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Natalie

October 23, 2025

5  out of  5
rating by Natalie
"Kristen at State Farm is an absolute help. She was patient and understanding of getting me insurance. I definitely recommend going to State Farm such amazing staff!"
We responded:
"Natalie, Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Katee"
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Shelby Lunsford

October 23, 2025

5  out of  5
rating by Shelby Lunsford
"Jacob was AMAZING! He has been working with me for three years to get the me the coverage and price to be where I wanted it! If you’re thinking of using a new insurance, I couldn’t recommend Jacob enough! He’s the guy to get you right!"
We responded:
"Shelby, We care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Katee"
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Haley Trayner

October 21, 2025

5  out of  5
rating by Haley Trayner
"Wonderful service and great assistance!"
We responded:
"Haley, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Katee"
Profile photo of Amber Lunsford

Amber Lunsford

October 21, 2025

5  out of  5
rating by Amber Lunsford
"Abigail is wonderful to work with! She took the time to explain all my options, answered every question, and helped me find the best coverage for my needs. It’s rare to find someone so patient and kind. I highly recommend!"
We responded:
"Amber, thank you for sharing this awesome feedback about Abigail's service. The best compliment my team and I can get is being recommended to others! We appreciate your support. - Katee "