State Farm® Insurance Agent Katee Loftis Collett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Dugger
July 14, 2026
5
out of
5
rating by Stephanie Dugger
"Autumn always gives top notch service!"
sam !
July 10, 2026
5
out of
5
rating by sam !
"Amazing customer service from the representative i spoke with, Autumn! She was very kind and helpful!"
Amanda Holton
July 10, 2026
5
out of
5
rating by Amanda Holton
"Katee is very nice and informative. Great customer service!"
Greg Smith
July 2, 2026
5
out of
5
rating by Greg Smith
"There so nice the best insurance company ever!!"
We responded:
"Greg, thank you so much for your kind words! We appreciate you and your support more than you know. - Katee"
Megan Drouin
July 2, 2026
5
out of
5
rating by Megan Drouin
"Wonderful and quick service"
We responded:
"Megan, thank you for taking the time to leave a positive review! My team and I appreciate it. - Katee"
Dustin Smith
July 1, 2026
5
out of
5
rating by Dustin Smith
"Great people. Very friendly and the best prices around! I will never switch my insurance!!"
We responded:
"Dustin, thank you so much for your kind words! We're so grateful that you are part of our State Farm family and we're always here to help! - Katee"
Kate Smith
July 1, 2026
5
out of
5
rating by Kate Smith
"Super friendly staff! Kristen is the absolute sweetest! Cheapest insurance around! Would recommend them, and look forward to many years of being covered by these lovely ladies!"
We responded:
"Kate, thank you so much for your wonderful review! We're so glad Kristen made such a positive impression and that you've had a great experience with our office. We truly appreciate your recommendation and your trust in our team. We look forward to serving you for many years to come. Thank you for choosing us! - Katee"
Teresa Brown
July 1, 2026
5
out of
5
rating by Teresa Brown
"Wonderful staff, always answer questions and go out of their way to be helpful."
We responded:
"Teresa, thank you so much for your kind review! We're so glad to hear you've had a positive experience with our team. Providing helpful service and answering your questions is always our goal. We truly appreciate your support and thank you for choosing our office! - Katee"
chris truett
July 1, 2026
5
out of
5
rating by chris truett
"Great customer service they do a really good job"
We responded:
"Chris, thank you for taking a moment to share this with us! Your experience is exactly what we strive for. If you need anything at all, please don't hesitate to reach out! - Katee"
Christina Bono Wostal
July 1, 2026
5
out of
5
rating by Christina Bono Wostal
"Best Agent and Staff by far in this area . I actually switched because of the superb customer service that this office , particularly provides. Best prices , Best Service , and Best resolution for your insurance needs...Hugs you all"
We responded:
"Christina, thank you so much for your heartfelt review! We're honored that you chose to switch to our office, and we're thrilled to hear you've had such a positive experience with our team! Providing outstanding customer service is something we truly value, and your kind words mean so much to us. We appreciate your trust, your support, and the opportunity to serve your insurance needs. Sending a big thank you right back! - Katee
"
jacob Napier
June 30, 2026
5
out of
5
rating by jacob Napier
"Jacob helped me and my family save over $200 a month very helpful and informative and a great worker !"
We responded:
"Jacob, thank you so much for taking the time to share this with us! We're so happy to hear that your experience was such a positive one. We appreciate you. - Katee"
Moses Pennington
June 18, 2026
5
out of
5
rating by Moses Pennington
"jacob was a great help got me in and out super fast and got me a really great rate aswell. did everything he could to help me great guy!"
We responded:
"Moses, thank you so much! Your experience with our office is exactly what we strive for. We appreciate you! - Katee"
moses pennington
June 18, 2026
5
out of
5
rating by moses pennington
"jacob was a great help and got my done super fast and got me a super great rate."
We responded:
"Moses, thank you so much for your kind words! We're so happy to hear this. If you need anything else at all, please don't hesitate to reach out! - Katee"
tommie farmer
June 2, 2026
5
out of
5
rating by tommie farmer
"Autumn was a gem at figuring out how to decrease my bills and give me the best offers for auto and life insurance! Would absolutely recommend her!"
We responded:
"Tommie, thank you for the great review! We're delighted to hear that Autumn was able to assist you and provide excellent service. We appreciate your feedback and are grateful for the opportunity to help with your insurance needs. - Katee
"
Dustin Smith
May 15, 2026
5
out of
5
rating by Dustin Smith
"Absolutely one of the best experiences I have had with insurance! Kristen is amazing. Very knowledgeable and helpful. We will definitely be with her for the long haul!"
We responded:
"Dustin, thank you so much for the wonderful review! We’re thrilled to hear Kristen provided such a knowledgeable and helpful experience. She truly cares about making sure every customer feels supported and informed. We appreciate your trust and are so excited to have you with us for the long haul! - Katee"
Rachel Brown
May 14, 2026
5
out of
5
rating by Rachel Brown
"Everyone that I’ve ever dealt with has been very patient, explains everything to where you understand. I love the great prices and the employees."
We responded:
"Rachel, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Katee"
Mariah Johnston
May 8, 2026
5
out of
5
rating by Mariah Johnston
"Jacob has been an absolute delight in making a transition to them. I wish I would’ve called sooner to make the change."
We responded:
"Mariah, thank you for your awesome review about Jacob! We're so happy to hear this. If you need anything else at all, please don't hesitate to reach out, we're always here to help! - Katee"
Matthew Goins
May 1, 2026
5
out of
5
rating by Matthew Goins
"Always going above and beyond to help us out"
We responded:
"Matthew, thank you so much for sharing this with us! Our team is always here to help however we can. We appreciate your support! - Katee"
Randal Collins
April 29, 2026
5
out of
5
rating by Randal Collins
"Great people they have helped me big time"
We responded:
"Randal, thank you so much for taking the time to share this with us! We're so happy to help! If you need anything at all, please give us a call. - Katee"
Michelle Sizemore
April 29, 2026
5
out of
5
rating by Michelle Sizemore
"Autumn Mabe is the best insurance agent! She actually reached out to me when insurance rates dropped to let me know I could get a better policy! She is always helpful and fast and proficient! She answers all my questions and doesn’t pressure me if I say no to something. I will always use this company because of her great service!"
We responded:
"Michelle, thank you so much for the wonderful review! We’re so glad to hear Autumn has provided such great service and always goes the extra mile to keep your best interests in mind! We truly appreciate your loyalty, and your kind words. We're so grateful for the opportunity to continue serving your insurance needs! - Katee"
Melissa Hoskins
April 28, 2026
5
out of
5
rating by Melissa Hoskins
"Brooke was amazing and went above and beyond to make switching my car insurance easy and she got me the best price I have had in years… well actually EVER! Super thankful to have an insurance agent who actually cares about their customers! Highly recommend ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Melissa, thank you so much for this incredible review! We're so happy to hear that Brooke made your insurance experience a positive one. We appreciate your trust, your kind words, and your recommendation so much! - Katee"
Lindsay Parsley
April 24, 2026
5
out of
5
rating by Lindsay Parsley
"Autumn is amazing!! She takes great care of me and my insurance needs. She’s super knowledgeable and always responds quickly when I have questions. I love State Farm!!"
We responded:
"Lindsay, thank you so much for the wonderful review! We’re thrilled to hear Autumn has taken such great care of you and made your insurance experience a positive one. Her knowledge, responsiveness, and dedication to helping our customers truly make a difference. We appreciate your support and are so glad that you are part of our State Farm family! - Katee"
Sarah Mills
April 23, 2026
5
out of
5
rating by Sarah Mills
"Jacob Rouse was a wonderful agent to work. Very easy to talk to and he made dealing with insurance easy!! I definitely recommend him for your insurance needs!"
We responded:
"Sarah, thank you so much for your kind words and recommendation! We're so glad to hear that Jacob made the insurance process easy and comfortable for you. We appreciate you and we're so grateful for your support! - Katee"
Arizona
April 14, 2026
5
out of
5
rating by Arizona
"I had a great experience working with Autumn. She was very knowledgeable, patient, and took the time to explain everything clearly. She made the whole process easy and helped me find the best coverage for my needs. It really felt like she genuinely cared about helping me, not just making a sale. Highly recommend working with her!"
We responded:
"Arizona, thank you so much for your kind words about Autumn! She truly goes above and beyond for our customers and I'm so happy to know that it doesn't go unnoticed. Your trust and recommendation mean the world to us! If you need anything at all, please don't hesitate to reach out! - Katee"
Amy Turner
April 8, 2026
5
out of
5
rating by Amy Turner
"Very awesome customer support. We love Katie loftis state farm and all employees there. Abigail Roberts was amazing at helping me today and very sweet."
We responded:
"Amy, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Katee"