State Farm® Insurance Agent Katee Loftis Collett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kirsten Brumley
November 14, 2024
"Very friendly, and helpful I recommend going to Jacob"
Beckie Whittemore
November 9, 2024
"I highly recommend katee loftis and her team at State Farm for all your insurance needs! They took care of me! Her and her staff will show you the greatest kindness !"
"Beckie, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. - Katee"
Georgia Crase
November 7, 2024
"Madison, Jacob and everyone that works in the office are so nice and ready to help. Probably the best insurance company that gets you the best rates + the friendliest atmosphere."
"Georgia, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Katee"
Chase Jackson
November 5, 2024
"Very friendly staff. Autumn took care of us recently and made it a smooth easy process and answered all of my questions promptly. Definitely recommend."
"Chase, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Katee"
Monika Kijo
November 5, 2024
"Jacob has been amazing! From the beginning of me getting quotes to explaining everything that my policy covers he has been patient and helpful."
"Monika, thank you for the kind review about Jacob! I am glad to hear that he has provided you with helpful service! Call us anytime. - Katee "
Kaitlyn Spalding
November 5, 2024
"Jacob was so helpful and professional when he helped me get insurance for my home and cars. He really took the time to explain the value of certain coverages! If you’re shopping around I highly recommend this agency!"
"Kaitlyn, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Katee "
Jesse Oliver
November 5, 2024
"I had a great experience working with Jacob! He helped me save a lot on both my home and auto insurance and made the process of setting up life insurance simple and stress-free. Now I have peace of mind knowing my family is protected. Highly recommend! Thanks, Jacob!"
"Jesse, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. We appreciate you and your recommendation! - Katee "
Emily Rodriguez
November 5, 2024
"If you’re looking for an agency that will work on your behalf & care about your needs as a customer, these are the people for you! Jacob Rouse, in particular, does an amazing job and really takes care of his customers!"
"Emily, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Katee "
Allyson Kemper
November 5, 2024
"I had the opportunity to connect with Jacob, and I was extremely impressed! Jacob made me feel like a valued customer right from the start. His expertise and professionalism set him apart. I appreciate the time he spent making me feel confident in my choices."
"Thank you for your kind words, Allyson! We’re delighted to hear that Jacob was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Katee "
Emani Wilson
November 5, 2024
"Jacob is the best!"
"Thank you for your kind feedback, Emani! We appreciate it. - Katee "
Adam Carnahan
November 4, 2024
"Very good experience, could not be happier!"
"Thank you so much for your kind review, Adam! My team and I appreciate your support. Call us anytime! - Katee "
jennifer Compton
October 28, 2024
"Jacob is a very genuine and knowledgeable agent that broke everything down for me and answered all my questions. I ultimately ended up saving both on my home and auto here. I had a great experience and recommend getting a quote with him!"
"Jennifer, Jacob is the best, thanks for leaving him/her such a great review! - Katee"
Jared Adams
October 24, 2024
"Jacob has been such a help when it comes to our insurance! Every time we’ve needed an option or just had a quick question, Jacob is there to help! I could not not recommend him more!"
"Jared, I’m happy to hear Jacob took such great care of you! - Katee"
Cherish Hammock-Brooks
October 17, 2024
"Autumn was so nice and saved me money on my vehicles, got great coverage. Super pleased with my policy. Thank you."
"Hello, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Katee"
Mary Hacker
October 16, 2024
"Abigail, was amazing. Answered any questions I had. Was quick and easy."
"Thank you so much for your kind words, Mary! We're thrilled to hear that Abigail provided you with such great service. If you have any more questions in the future, feel free to reach out! - Katee"
James Shearer
October 11, 2024
"She was very nice. Very mindful. Very demure. Great conversationalist and professional."
"James, thank you so much for your positive feedback! My team and I appreciate you. - Katee"
Brigette Walden
September 19, 2024
"They are absolutely amazing at State Farm. Anytime I have a question they immediately respond with answers. They go above and beyond."
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Katee"
C Huffman
September 19, 2024
"So thankful for Madison at State Farm. With her help my mind is at ease!"
"Hello, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Katee"
Kevin Bishop
September 18, 2024
"No one looks forward to finding a new insurance but Jacob made it quick and painless. He gave me a quote right over the phone. Answered all my questions and even answered a few I didn't know to ask. Great customer service and truly cares about taking care of his customers."
"Kevin, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Katee"
paul brackett
September 17, 2024
"Jacob Rouse: Great service! Quick response! Great coverage!"
"Paul, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Katee"
Penny Barnes
August 25, 2024
"Thank you Jacob Rouse for being so kind & helpful in finding the best rates & coverage for my home & auto policies! You took the time to answer all my questions & made sure that I understood the details. Thanks again for making the whole process so simple!"
"Thank you so much for your kind words, Penny! I'm thrilled to hear that Jacob provided you with such excellent service and made the process smooth and straightforward. We strive to ensure our customer get the best rates and coverage, and it's wonderful to know Jacob's efforts made a positive impact. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thanks again for your support! - Katee"
Danielle Monks
August 22, 2024
"Hands down the best customer service with the friendliest most professional staff (particularly Jake?)"
"Thank you so much, Danielle! We are always here to help in any way we can!"
Jeremiah Russell
July 19, 2024
"Best insurance agency in laurel county Thank you Abigale for your help"
"Thank you for the 5-star review, Jeremiah! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Katee "
sky Reid
July 7, 2024
"Great service and price Judy Reid"
"Judy & Sky, thank you for the kind feedback! Glad to know you're satisfied. - Katee "
Amanda Hooker
June 20, 2024
"Very helpful, extremely nice"
"Amanda, our team is pleased to hear your positive feedback! Thank you for sharing. - Katee"