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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ashleigh Baker

September 6, 2023

5  out of  5 rating by Ashleigh Baker
"I recently signed up with State Farm for all my insurance needs including home, auto and life insurance. Jake was my agent and he his absolutely the most kindest soul that I have ever spoke with in customer service. Jake spoke to me like I had known him my whole life. Jake went above and beyond and answered all questions I had and got me the best rate. I will always ask for Jake when I call, even after calling multiple times with questions he never acted like I was bothering him and continued to tell me to call back as many times as I needed. Shout out to Jake at Statefarm he needs a raise, and yes his name is really Jake like the commercial!"

Cathy Longhurst

August 31, 2023

5  out of  5 rating by Cathy Longhurst
"I cannot recommend Katee Loftis’s State Farm office highly enough. I’ve had my house and cars insured with Katee for the past 4 years. The low prices are unbelievable, and service is unbeatable. I urge everyone to give this office a chance to show you customer service still exists. They make everything easy and convenient. I will never change from this office."

Kimberly Tran

August 30, 2023

5  out of  5 rating by Kimberly Tran
"Katee + Madison are absolutely exceptional! So knowledgeable & able to accommodate to my specific needs, so thankful for the great care they provide to our community!!"

Steven Hood

August 29, 2023

5  out of  5 rating by Steven Hood
"So glad I switch to State Farm! Greatest decision I’ve ever made, wonderful people to work with and many discounts thanks again State Farm!"

Trevor Pennington

August 28, 2023

5  out of  5 rating by Trevor Pennington
"Best insurance company to work with! Always looking for ways to help me save money and have been super helpful and fast with any claims I’ve had!"

Virginia Miller

August 28, 2023

5  out of  5 rating by Virginia Miller
"Jacob and Judd saved me money on auto and life insurance. Thanks again!"

Ruth Shirley

August 24, 2023

5  out of  5 rating by Ruth Shirley
"I really appreciated the help that Judd gave me in insuring my mobile home. He took a nightmare that I was having with my old insurer and solved the problem in no time. Again I just want to say “ Thank you so much, Judd.”"

Sharon Lenox

August 23, 2023

5  out of  5 rating by Sharon Lenox
"Judd is so very friendly and helpful and he answered all my questions very quickly!"

Taylor Chesnut

August 23, 2023

5  out of  5 rating by Taylor Chesnut
"Super kind staff, willing to help and answer any questions i had about my policy!"

Kim Bolling

August 23, 2023

5  out of  5 rating by Kim Bolling
"Madison provided exceptional customer service! From the minute I filed my claim she was so positive and helpful. She went above and beyond to answer all my questions and concerns. She was very professional and so kind. She made me feel like I was a family member instead of a customer. I am very impressed with State Farm and I have been recommending that my family and friends give them an opportunity to meet their insurance needs. Madison still checks on me and I am very appreciative that she helped me in the capacity that she did! Thank you Madison! I pray the LORD abundantly blesses you because you were sure a blessing to me! ❤️"

Jacob Wilson

August 23, 2023

5  out of  5 rating by Jacob Wilson
"Our vehicle was totaled on 8/22/23. We came in and filed a claim on 8/23/23 and our entire was claim was processed the same day. Madison was wonderful and so helpful!!! So thankful for State Farm!"

Billy S

August 23, 2023

5  out of  5 rating by Billy S
"Autumn is extremely helpful, always willing to help anyway possible!"

April Robinson

August 22, 2023

5  out of  5 rating by April Robinson
"They are very easy to work with. Very wonderful people!"

Nita Grubb

August 22, 2023

5  out of  5 rating by Nita Grubb
"Jacob was amazing and got me a better rate and a new renters policy! Extremely easy process!"

suzanna powers

August 22, 2023

5  out of  5 rating by suzanna powers
"Always so friendly and knowledgeable"

Brandon Morehead

August 14, 2023

5  out of  5 rating by Brandon Morehead
"Jacob was super helpful providing insurance for my new vehicle! It was the easiest process and he answered any questions I had. Highly recommend!!"

Dalenbecca Hays

August 2, 2023

5  out of  5 rating by Dalenbecca Hays
"Judd Ellis helped a lot saved me money"

Iseabella DeRose

July 13, 2023

5  out of  5 rating by Iseabella DeRose
"Jacob Rouse did an amazing job today! Helped me switched from USAA to State Farm today! He was really sweet and kind. Answered all my questions and just overall did an amazing job! You all are amazing!! Thank you!"

Tonya Akins

June 30, 2023

5  out of  5 rating by Tonya Akins
"Jacob has been great! Very helpful, kind, patient, and knowledgeable. Thank you for great customer service! 😊"

Kendra Bennett

June 28, 2023

5  out of  5 rating by Kendra Bennett
"Madison was so helpful in giving me all the information that I needed. She was super friendly and very understanding with all my questions and concerns. The staff make me feel very welcome; they are all amazing at their jobs. They are all looking to actually make connections with their customers and not just think of them as numbers."

Becky Partin

June 26, 2023

5  out of  5 rating by Becky Partin
"Katee' s office is always willing to help with any problems or concerns. Recently had to file a claim that was full of twist and turns but with Katee in our corner everything has worked out great! Super pleased!"

Robert L

June 21, 2023

5  out of  5 rating by Robert L
"I’m a longtime State Farm customer and moved here from another state, I have high standards and Judd Ellis at Katee Loftis agency was outstanding, He took care of us and made the transfer easy, definitely recommend him and this agency."

Wes Wolfe

June 20, 2023

5  out of  5 rating by Wes Wolfe
"Awesome company! Fast and helpful!"

Brian Jones

June 15, 2023

5  out of  5 rating by Brian Jones
"Madison helped me with my claim and was amazing! She was very knowledgeable and seemed to actually care and instead of just doing it because it was her job. Best customer service I’ve experienced!"

Stephanie Shinevarre

June 15, 2023

5  out of  5 rating by Stephanie Shinevarre
"Judd is super awesome and really helpful. Done everything I needed. Great experience."