State Farm® Insurance Agent Katee Loftis Collett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shawn Carroll
May 1, 2025
5
out of
5
rating by Shawn Carroll
"Just dealt with Jacob and he definitely knows what he’s doing and he is definitely a great business specialist! 🙏🏽 if you are needing insurance i definitely recommend the Katee loftis team!"
We responded:
"We’re so glad you had a positive experience—thank you for the 5 stars, Shawn! - Katee"
Tanner Bowling
April 17, 2025
5
out of
5
rating by Tanner Bowling
"Jacob was the best and easiest to work with insurance agent I’ve ever dealt with. He answered all my questions and explained anything that I didn’t understand and made my switch over from another insurance company a breeze. He saved me a lot of money and I got even more coverage and benefits than before. Highly recommend him for any insurance needs!"
We responded:
"Tanner, thank you for the wonderful review! I'm so glad to hear that Jacob made your insurance experience smooth and easy. My team and I truly appreciate your recommendation and are always here if you need anything! - Katee "
Quanah Houston
April 17, 2025
5
out of
5
rating by Quanah Houston
"If I could give 10 stars I would!"
We responded:
"Quanah, thank you so much for the 5-star review! We truly appreciate your support and are so glad to have you as a customer! - Katee "
Megan Hall
April 16, 2025
5
out of
5
rating by Megan Hall
"Gave me a great deal on my insurance"
We responded:
"Megan, thank you for the 5-star review! Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any questions or need further assistance, please don't hesitate to reach out. - Katee "
shaheem rush
April 16, 2025
5
out of
5
rating by shaheem rush
"Autumn is an absolute gem! From the moment you sit down with her, you can tell she genuinely cares about finding the best solution for you. She takes the time to explain everything in a way that makes sense and never makes you feel rushed or overwhelmed. Her patience, professionalism, and kindness make all the difference. If you’re looking for someone who will truly look out for you, Autumn at State Farm is the one to call."
We responded:
"Shaheem, thank you for the wonderful review! I am so glad to hear that Autumn was able to provide such a positive experience. We truly appreciate your kind words and are always here to help! - Katee "
Randy Powers
April 16, 2025
5
out of
5
rating by Randy Powers
"Autumn is truly one of the most helpful and genuine people I’ve ever worked with! She’s incredibly knowledgeable, friendly, and always goes the extra mile to make sure everything is clear and taken care of. Whether you’re new to insurance or just looking to make a change, Autumn makes the process smooth and stress-free. You can tell she genuinely cares about helping people and finding the best options for their needs. State Farm is lucky to have her!"
We responded:
"Thank you for your kind words, Randy! We’re delighted to hear that Autumn was able to assist you and that you had a positive insurance experience. We appreciate your feedback and look forward to helping you again in the future! - Katee "
Reynolds Productions
April 10, 2025
5
out of
5
rating by Reynolds Productions
"The service Katee had provided me has been nothing but amazing! She helps me with finding the right insurance and helping with any questions with insurance and prices! People like her is why I will always stay with State Farm!"
We responded:
"This made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Katee"
Joe Creech
March 26, 2025
5
out of
5
rating by Joe Creech
"Jacob has been a huge help, super responsive and very friendly. The whole team I’ve interacted with at Katee Loftis State Farm have been wonderful to deal with."
We responded:
"Thank you for your wonderful feedback, Joe! We're so glad to hear that Jacob's professionalism and efficiency made a positive impression on you. It's always our goal to provide top-notch service. - Katee "
Jennifer Fannin
February 11, 2025
5
out of
5
rating by Jennifer Fannin
"Love my State Farm agent, Katie Loftis. She always takes care of my concerns or questions quickly. Very easy to work with"
We responded:
"Thank you for your kind words, Jennifer! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Katee "
Rachel Pennington
February 10, 2025
5
out of
5
rating by Rachel Pennington
"Great customer service"
We responded:
"Thank you for your feedback, Rachel! We're so glad to hear that you had a positive insurance experience! - Katee "
Jennifer Asher
February 10, 2025
5
out of
5
rating by Jennifer Asher
"The staff here is amazing! They do whatever possible to make sure they get you the best quote possible"
We responded:
"Jennifer, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Katee "
Anna S
February 10, 2025
5
out of
5
rating by Anna S
"Jacob was extremely knowledgable and helpful in helping me purchase my insurance. I can’t thank him enough, I will definitely be recommending this office!"
We responded:
"Anna, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Katee "
Brad Hendrix
February 4, 2025
5
out of
5
rating by Brad Hendrix
"Talk about “A Good Neighbor,” Jacob was more than gracious in helping set a policy. He extended the conversation by detailing suggestions of local amenities. Thanks for welcoming us, taking care of our need, and sharing life! Looking forward to future interactions."
We responded:
"Brad, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Katee "
Aaron Harris
January 23, 2025
5
out of
5
rating by Aaron Harris
"Kind staff great people always willing to work with you."
We responded:
"Aaron, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Katee"
Asena Harvey
January 7, 2025
5
out of
5
rating by Asena Harvey
"We did business with Jacob. He took time and had patience with us and figured out the best plan for our home and autos. Very thorough and had answers to our questions."
We responded:
"Thank you for the 5 star review, Asena! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Chad Harmon
January 1, 2025
5
out of
5
rating by Chad Harmon
"State farm insurance is by far the best insurance provider for all types of insurance coverages. They are really helpful and you can talk with a live representative. 5 stars."
We responded:
"Chad, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Katee"
Seth Stewart
November 21, 2024
5
out of
5
rating by Seth Stewart
"Not only are they great at what they do they are down to earth down home people that understand life and the in and outs and everything. Autumn in particular helped me today and had everything fixed faxed and my paperwork in no time what a great pleasure and experience. And two days ago Jacob had someone in my driveway replacing my windshield within 18 hours of it happening."
We responded:
"Seth, thank you so much for the kind words! We're thrilled to hear that Autumn and Jacob were able to assist you so quickly and effectively. It's always our goal to provide both excellent service and a down-to-earth experience. Please don't hesitate to reach out if you have any further questions! - Katee"
Dakota Cornett
November 21, 2024
5
out of
5
rating by Dakota Cornett
"Very helpful, polite, and overall great customer experience here!"
We responded:
"Dakota, thank you for the wonderful feedback! We're thrilled to hear you had a great experience. We appreciate your kind words and look forward to serving you again! - Katee"
Heather 1st account
November 21, 2024
5
out of
5
rating by Heather 1st account
"Amber was very personal and professional. She helped get me discounts beyond what my original quote was. Always have great customer care."
We responded:
"Heather, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Katee"
jeremy taylor
November 20, 2024
5
out of
5
rating by jeremy taylor
"Katee Loftis is the most helpful and professional agent I've ever had. And after several years I still feel this way."
We responded:
"Jeremy, thank you for the fantastic review appreciate you!"
Kirsten Brumley
November 14, 2024
5
out of
5
rating by Kirsten Brumley
"Very friendly, and helpful I recommend going to Jacob"
We responded:
"Kirsten, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Katee"
Beckie Whittemore
November 9, 2024
5
out of
5
rating by Beckie Whittemore
"I highly recommend katee loftis and her team at State Farm for all your insurance needs! They took care of me! Her and her staff will show you the greatest kindness !"
We responded:
"Beckie, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. - Katee"
Georgia Crase
November 7, 2024
5
out of
5
rating by Georgia Crase
"Madison, Jacob and everyone that works in the office are so nice and ready to help. Probably the best insurance company that gets you the best rates + the friendliest atmosphere."
We responded:
"Georgia, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Katee"
Chase Jackson
November 5, 2024
5
out of
5
rating by Chase Jackson
"Very friendly staff. Autumn took care of us recently and made it a smooth easy process and answered all of my questions promptly. Definitely recommend."
We responded:
"Chase, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Katee"
Monika Kijo
November 5, 2024
5
out of
5
rating by Monika Kijo
"Jacob has been amazing! From the beginning of me getting quotes to explaining everything that my policy covers he has been patient and helpful."
We responded:
"Monika, thank you for the kind review about Jacob! I am glad to hear that he has provided you with helpful service! Call us anytime. - Katee "