State Farm® Insurance Agent Katee Loftis Collett

"Autumn is very nice and knows exactly what to say"

"Kristen at the Katee Loftis State Farm Insurance was so helpful and thorough. She provided answers and helped with getting a better price for better coverage. I highly recommend getting a quote. She made the process so much easier compared to the other quotes I had worked to get at other agencies."

"I could not list all of the positive things I have to say regarding Kristen and her fantastic support and thoroughness of getting quotes and talking through coverages on home, auto, boats, motorcycles, etc. This is one of the best customer service experiences I have had in years! Highly recommend getting a quote from Kristen at Katee Loftis Collett - State Farm Insurance."

"Calling about insurance is usually something I dread—but working with Jacob Rouse has completely changed that. He’s genuinely one of the most pleasant and helpful people I’ve ever dealt with. Not only is he super responsive and professional, but he actually makes the whole process enjoyable. You can tell he truly cares about taking care of his clients and delivering excellent service. Also, a big shoutout to Autumn—she’s always super personable every time I call. Together, they make a great team and truly raise the bar for customer service. Highly recommend!"

"Jacob Rouse is absolutely awesome to work with! He’s incredibly personable, caring, and really takes the time to make sure you understand your options. It’s clear he genuinely cares about his clients. I highly recommend Jacob if you’re looking for someone who’s not just knowledgeable, but also truly invested in your best interests. You won’t be disappointed!"

"Friendly and explained everything to us in detail"

"I always dread having to deal with insurance policy changes, and truly anything to do with insurance. With that said, we reached out to this office when our current policy wasn't meeting our needs and I started working with Jacob. Let me just say, he has totally changed my experience working with an insurance agent! He has made everything so easy (even when we had some bumps in the road) and was there to answer any of our many questions as we changed from our previous insurance carrier. I have always felt like a burden to our previous insurance agent, and that is definitely not my experience with Jacob. He was able to get us a policy that met and exceeded our needs, it was a bit more expensive than our previous policy but the coverage is soooo much better. I 100% recommend him and this office!"

"Absolutely love the katy loftis agency"

"Kate Lottie office has such great staff, very respectful and welcoming. Autumn is very helpful and answers any questions you have. Definitely recommend Autumn and her team."

"Katee is such a great help, and very understanding! I would highly recommend."

"Just dealt with Jacob and he definitely knows what he’s doing and he is definitely a great business specialist! 🙏🏽 if you are needing insurance i definitely recommend the Katee loftis team!"

"Jacob was the best and easiest to work with insurance agent I’ve ever dealt with. He answered all my questions and explained anything that I didn’t understand and made my switch over from another insurance company a breeze. He saved me a lot of money and I got even more coverage and benefits than before. Highly recommend him for any insurance needs!"

"If I could give 10 stars I would!"

"Gave me a great deal on my insurance"

"Autumn is an absolute gem! From the moment you sit down with her, you can tell she genuinely cares about finding the best solution for you. She takes the time to explain everything in a way that makes sense and never makes you feel rushed or overwhelmed. Her patience, professionalism, and kindness make all the difference. If you’re looking for someone who will truly look out for you, Autumn at State Farm is the one to call."

"Autumn is truly one of the most helpful and genuine people I’ve ever worked with! She’s incredibly knowledgeable, friendly, and always goes the extra mile to make sure everything is clear and taken care of. Whether you’re new to insurance or just looking to make a change, Autumn makes the process smooth and stress-free. You can tell she genuinely cares about helping people and finding the best options for their needs. State Farm is lucky to have her!"

"The service Katee had provided me has been nothing but amazing! She helps me with finding the right insurance and helping with any questions with insurance and prices! People like her is why I will always stay with State Farm!"

"Jacob has been a huge help, super responsive and very friendly. The whole team I’ve interacted with at Katee Loftis State Farm have been wonderful to deal with."

"Love my State Farm agent, Katie Loftis. She always takes care of my concerns or questions quickly. Very easy to work with"

"Great customer service"

"The staff here is amazing! They do whatever possible to make sure they get you the best quote possible"

"Jacob was extremely knowledgable and helpful in helping me purchase my insurance. I can’t thank him enough, I will definitely be recommending this office!"

"Talk about “A Good Neighbor,” Jacob was more than gracious in helping set a policy. He extended the conversation by detailing suggestions of local amenities. Thanks for welcoming us, taking care of our need, and sharing life! Looking forward to future interactions."

"Kind staff great people always willing to work with you."

"We did business with Jacob. He took time and had patience with us and figured out the best plan for our home and autos. Very thorough and had answers to our questions."