State Farm® Insurance Agent Katee Loftis Collett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Penny Barnes
August 25, 2024
"Thank you Jacob Rouse for being so kind & helpful in finding the best rates & coverage for my home & auto policies! You took the time to answer all my questions & made sure that I understood the details. Thanks again for making the whole process so simple!"
"Thank you so much for your kind words, Penny! I'm thrilled to hear that Jacob provided you with such excellent service and made the process smooth and straightforward. We strive to ensure our customer get the best rates and coverage, and it's wonderful to know Jacob's efforts made a positive impact. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thanks again for your support! - Katee"
Danielle Monks
August 22, 2024
"Hands down the best customer service with the friendliest most professional staff (particularly Jake?)"
"Thank you so much, Danielle! We are always here to help in any way we can!"
Jeremiah Russell
July 19, 2024
"Best insurance agency in laurel county Thank you Abigale for your help"
"Thank you for the 5-star review, Jeremiah! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Katee "
sky Reid
July 7, 2024
"Great service and price Judy Reid"
"Judy & Sky, thank you for the kind feedback! Glad to know you're satisfied. - Katee "
Amanda Hooker
June 20, 2024
"Very helpful, extremely nice"
"Amanda, our team is pleased to hear your positive feedback! Thank you for sharing. - Katee"
Kayla Sergent
June 20, 2024
"Jacob at Katie Loftis office in London, Ky was more than an amazing help at getting me set up and ready for a quote. He was very personable and detailed from just my general information to savings and discounts. He’s knowledgeable, and after it was all completed he saved me over $40 a month, and I received even more coverage than I have with my current insurance provider. With his help he gave me the confidence I needed to upgrade my insurance, switch to State Farm, save money, and share a good laugh! Thank you for all your help Jacob, you rock!"
"Kayla, thank you for giving us the opportunity to earn your business. Your feedback is very important to my team and I. We appreciate you. - Katee"
Heather Nolan
June 18, 2024
"The service I received was amazing, Jake helped us switch our coverage from another company paying close to $850 a month DOWN TO below $250!!! AMAZING!! #AskForJake"
"Heather, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Katee"
Zack Barnhill
June 11, 2024
"So far so good! Have not been with this agent for too long but every time I have called in (even before she was my agent) her office is so nice and pleasant! Great customer service!"
"Zack, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Katee"
Jayson Smith
June 11, 2024
"The people here are friendly. They are always helpful and quick to help with any issues."
"Jayson, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Katee"
Prof C
June 6, 2024
"Great people...professional and courteous. Highly recommend this office."
"Hello, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Katee"
Michelle Lewis
June 5, 2024
"I want to give sincere thank you to everyone at the office today.(Katee Loftis office) Very nice and job well done. I am glad to be apart of state farm insurance. A special thank you to Autumn for your help and time in getting my coverage started today. Thank you for the goodie bag as well🙂 I look forward to having insurance with you all for a long time. Again thanks to you all for kindness and help getting coverage. Thank you Autumn for your time today 🙂"
"Michelle, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Katee"
Joshua King
June 5, 2024
"Always easily accessible, quick to respond and helps make sure you have the coverage you need"
"Joshua, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Katee "
Mary Champlin
May 16, 2024
"Jacob was awesome, answered all my questions and helped me navigate what I needed to do very well."
"Mary, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Katee"
Kinden Johnson
May 16, 2024
"Autumn at Katee Loftis state farm agency is the best. She deserve a 5+ rating. She is nice and I recommend her 100%. She does her best to make sure you’re happy. Autumn has always been there since we had State Farm. Autum is like family. Autum goes above and beyond."
"Kinden, Thank you for taking the time to leave us a great review and recommending our agency to others."
Jesslyn Hayes
May 15, 2024
"Jacob at State Farm made our new home insurance and car bundle experience a breeze. I felt like I was talking to a friend rather than an agent! Highly recommend!"
"Jesslyn, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Katee"
Bearded Papa
May 13, 2024
"Fast and great service"
"Hello, thank you! I’m happy your insurance experience was so positive! - Katee "
Lesa F (Lesa)
May 13, 2024
"When you walk in or call you are well taken care. Everyone is so friendly and knowledgeable. They will save you the most money, while giving the most insurance coverage. I prefer them over any State Farm agent. Also they do so much for the community."
"LR, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Katee "
Patrick H
May 10, 2024
"Autumn is the bomb!"
"Patrick, thank you for the kind feedback about Autumn! Glad to know you're satisfied. - Katee "
Nita Grubb
May 10, 2024
"Autumn made updating my policy quick and easy! Highly recommend!"
"Nita, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Katee "
Kelly Jones
May 10, 2024
"Autumn is the absolute best! She has always went above and beyond to help our family get the best rates and always finds an answer to any question we ask!"
"Kelly, I'm so glad that you are happy with our service and that Autumn took great care of you. Thank you for your business! - Katee "
Jason Debord
May 10, 2024
"They are always so friendly and take care of everything for us. We switched and don’t regret it. Highly recommend them."
"The best compliment my team and I can get is being recommended to others, Jason! Thank you for taking the time to share this! - Katee "
Anita Kiser
May 10, 2024
"Very thorough and answered all my questions."
"Anita, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! - Katee "
Jimmy Jam Jammy Wam
April 9, 2024
"Jacob was very helpful, funny, and easy to talk to. He answered every question I had and also questions I didn't know to ask. 10/10, would recommend."
"Jimmy, a 10/10 insurance experience is what we strive for! Thank you so much for taking the time to leave this very kind review. Please call or stop in anytime. - Katee "
Angela Ann Urbanik
April 9, 2024
"Jacob at State Farm Katie Loftis office made it easy getting insurmace"
"Angela, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Katee"
Jennifer Wilson
March 19, 2024
"As always, State Farm is a wonderful experience, this is my 3rd state I’ve insured a vehicle with them. Can’t beat the rates and the pleasant service. Thank you, Judd!"
"Jennifer, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Katee"