Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sky Reid

sky Reid

July 7, 2024

5  out of  5 rating by sky Reid
"Great service and price Judy Reid"
Profile photo of Amanda Hooker

Amanda Hooker

June 20, 2024

5  out of  5 rating by Amanda Hooker
"Very helpful, extremely nice"
Profile photo of Kayla Sergent

Kayla Sergent

June 20, 2024

5  out of  5 rating by Kayla Sergent
"Jacob at Katie Loftis office in London, Ky was more than an amazing help at getting me set up and ready for a quote. He was very personable and detailed from just my general information to savings and discounts. He’s knowledgeable, and after it was all completed he saved me over $40 a month, and I received even more coverage than I have with my current insurance provider. With his help he gave me the confidence I needed to upgrade my insurance, switch to State Farm, save money, and share a good laugh! Thank you for all your help Jacob, you rock!"
Profile photo of Heather Nolan

Heather Nolan

June 18, 2024

5  out of  5 rating by Heather Nolan
"The service I received was amazing, Jake helped us switch our coverage from another company paying close to $850 a month DOWN TO below $250!!! AMAZING!! #AskForJake"
Profile photo of Zack Barnhill

Zack Barnhill

June 11, 2024

5  out of  5 rating by Zack Barnhill
"So far so good! Have not been with this agent for too long but every time I have called in (even before she was my agent) her office is so nice and pleasant! Great customer service!"
Profile photo of Jayson Smith

Jayson Smith

June 11, 2024

5  out of  5 rating by Jayson Smith
"The people here are friendly. They are always helpful and quick to help with any issues."
Profile photo of Prof C

Prof C

June 6, 2024

5  out of  5 rating by Prof C
"Great people...professional and courteous. Highly recommend this office."
Profile photo of Michelle Lewis

Michelle Lewis

June 5, 2024

5  out of  5 rating by Michelle Lewis
"I want to give sincere thank you to everyone at the office today.(Katee Loftis office) Very nice and job well done. I am glad to be apart of state farm insurance. A special thank you to Autumn for your help and time in getting my coverage started today. Thank you for the goodie bag as well🙂 I look forward to having insurance with you all for a long time. Again thanks to you all for kindness and help getting coverage. Thank you Autumn for your time today 🙂"
Profile photo of Joshua King

Joshua King

June 5, 2024

5  out of  5 rating by Joshua King
"Always easily accessible, quick to respond and helps make sure you have the coverage you need"
Profile photo of Mary Champlin

Mary Champlin

May 16, 2024

5  out of  5 rating by Mary Champlin
"Jacob was awesome, answered all my questions and helped me navigate what I needed to do very well."
Profile photo of Kinden Johnson

Kinden Johnson

May 16, 2024

5  out of  5 rating by Kinden Johnson
"Autumn at Katee Loftis state farm agency is the best. She deserve a 5+ rating. She is nice and I recommend her 100%. She does her best to make sure you’re happy. Autumn has always been there since we had State Farm. Autum is like family. Autum goes above and beyond."
Profile photo of Jesslyn Hayes

Jesslyn Hayes

May 15, 2024

5  out of  5 rating by Jesslyn Hayes
"Jacob at State Farm made our new home insurance and car bundle experience a breeze. I felt like I was talking to a friend rather than an agent! Highly recommend!"
Profile photo of Bearded Papa

Bearded Papa

May 13, 2024

5  out of  5 rating by Bearded Papa
"Fast and great service"
Profile photo of Lesa F (Lesa)

Lesa F (Lesa)

May 13, 2024

5  out of  5 rating by Lesa F (Lesa)
"When you walk in or call you are well taken care. Everyone is so friendly and knowledgeable. They will save you the most money, while giving the most insurance coverage. I prefer them over any State Farm agent. Also they do so much for the community."
Profile photo of Patrick H

Patrick H

May 10, 2024

5  out of  5 rating by Patrick H
"Autumn is the bomb!"
Profile photo of Nita Grubb

Nita Grubb

May 10, 2024

5  out of  5 rating by Nita Grubb
"Autumn made updating my policy quick and easy! Highly recommend!"
Profile photo of Kelly Jones

Kelly Jones

May 10, 2024

5  out of  5 rating by Kelly Jones
"Autumn is the absolute best! She has always went above and beyond to help our family get the best rates and always finds an answer to any question we ask!"
Profile photo of Jason Debord

Jason Debord

May 10, 2024

5  out of  5 rating by Jason Debord
"They are always so friendly and take care of everything for us. We switched and don’t regret it. Highly recommend them."
Profile photo of Anita Kiser

Anita Kiser

May 10, 2024

5  out of  5 rating by Anita Kiser
"Very thorough and answered all my questions."
Profile photo of Jimmy Jam Jammy Wam

Jimmy Jam Jammy Wam

April 9, 2024

5  out of  5 rating by Jimmy Jam Jammy Wam
"Jacob was very helpful, funny, and easy to talk to. He answered every question I had and also questions I didn't know to ask. 10/10, would recommend."
Profile photo of Angela Ann Urbanik

Angela Ann Urbanik

April 9, 2024

5  out of  5 rating by Angela Ann Urbanik
"Jacob at State Farm Katie Loftis office made it easy getting insurmace"
Profile photo of Jennifer Wilson

Jennifer Wilson

March 19, 2024

5  out of  5 rating by Jennifer Wilson
"As always, State Farm is a wonderful experience, this is my 3rd state I’ve insured a vehicle with them. Can’t beat the rates and the pleasant service. Thank you, Judd!"
Profile photo of Stephanie Webb

Stephanie Webb

March 11, 2024

5  out of  5 rating by Stephanie Webb
"Fast great service. Quote was way lower than every other place I had called will continue to do business with them for the current and future needs…. Alicia robinson"
Profile photo of Angela Hunter

Angela Hunter

March 11, 2024

5  out of  5 rating by Angela Hunter
"Great customer service!"
Profile photo of Unique Jones

Unique Jones

March 8, 2024

5  out of  5 rating by Unique Jones
"The service was great he explained things to me very clearly he was so friendly I feel like I've known him for years. This was the best deal iv found yet. I'm estatic with my deal."