State Farm® Insurance Agent Katee Loftis Collett

"Autumn is the best and love how personable and friendly she is and to work with."

"We love Katie Loftis office. Our family recently experienced a tornado, that damaged our home and cars. We had no idea where to start. Madison has been helping us with our claims since day one. She has went above and beyond for us. She comforted us and reassured us that everything would be handled and our family taken care of. Madison has treated us like family. She is always available to take a call, email or text. Madison has literally been by our side throughout this entire experience. We cannot thank Madison and the entire Katie Loftis office enough. There are no words to express how much we appreciate them. Madison is extremely knowledge and professional. She is dependable and is always looking out for our best interest."

"I've been insured with Katee's office since she opened. I've carried State Farm for decades and I must say her office and team, and in particular Madison is the best people I've ever dealt with. They're knowledgeable, kind, considerate, and always respond quick to every need I've had. Over the past couple of years we’ve had some major life changes, children becoming adults and moving on their, a death in the family, changing our status from renting to owning a home and they’ve always been right there just when I need them and Madison has never failed to answer all my questions and always give me her best service!"

"Madison was extremely helpful!"

"Gave me a great deal on my insurance thank you Madison"

"Great rate! Jacob was fantastic to work with! Very knowledgeable and answered every question!"

"I love this firm--especially Katee and Madison. Madison goes out of her way any time I need something to make me feel like I am the ONLY customer she has. She remembers me by name, my account, and all of my needs. This is the type of employee we all want to encounter as a customer!"

"I've been with Katie Loftis Collett-State Farm Office for several years now and absolutely love this office. I've been dealing with Madison for the last few months about my insurance policy and she has went above and beyond to help me make sure I have the right insurance plans not only for my home and vehicles but for my future as well. She is always available whenever I need her and I appreciate her so much. They are all awesome and will help you anyway they can!!!!"

"Autumn has went above and beyond helping me get our homeowners insurance on track. The whole office is great and has helped with anything that’s been needed."

"I was recently in a wreck. A lady ran a red light and smashed into me and totaled my car and hurt me very badly. State Farm has been very helpful and friendly and caring concerning my physical condition at this point. So I recommend State Farm highly to everyone. They have contacted me throughout my journey of physical therapy and healing to say I hope that I get better soon. I really appreciate State Farm."

"Madison Chestnut made adding myself to my husband insurance policy so easy. She was nice, professional and very sweet. Going into this process I was so super nervous but she made sure we was taken care of & got exactly what we needed."

"Madison was great, she handled my wife’s, son and my life policy and was very thorough in explaining each policy and made it feel more like it was about our family’s future safety nets and us understanding what they would entail like a family friend(or neighbor) explaining it and not just an agent securing a policy, we have all our insurance policies here and couldn’t recommend them more"

"Great customer service and they always help me the best they can!!!"

"Kristen Was so kind and so helpful throughout my whole process of switching over my insurance. I highly recommend her she is amazing."

"Madison Chestnut was amazing to work with! She was very responsive and had my home and auto switched over in no time! She was also very thorough and was sure to explain each part of my policy with me. She made the process easy and simple! I would recommend her and State Farm!"

"Jacob was a huge help. Super helpful and made switching SO EASY!! 10/10! :)"

"Jacob was extremely helpful and knowledgeable with providing me with the right coverage. He made the process quick and hassle free!"

"They were able to get me MUCH CHEAPER car insurance than my previous insurance agency. Super pleased with the service, Brooklyn took excellent care of me and answered all of my questions!"

"I'm a first time customer with State Farm and so far the experience has been a great one thanks to Jacob! He was very knowledgeable and professional, taking the time to explain the details of my new policy. Seems like a great staff. Would definitely recommend!"

"Autumn is very nice and knows exactly what to say"

"Kristen at the Katee Loftis State Farm Insurance was so helpful and thorough. She provided answers and helped with getting a better price for better coverage. I highly recommend getting a quote. She made the process so much easier compared to the other quotes I had worked to get at other agencies."

"I could not list all of the positive things I have to say regarding Kristen and her fantastic support and thoroughness of getting quotes and talking through coverages on home, auto, boats, motorcycles, etc. This is one of the best customer service experiences I have had in years! Highly recommend getting a quote from Kristen at Katee Loftis Collett - State Farm Insurance."

"Calling about insurance is usually something I dread—but working with Jacob Rouse has completely changed that. He’s genuinely one of the most pleasant and helpful people I’ve ever dealt with. Not only is he super responsive and professional, but he actually makes the whole process enjoyable. You can tell he truly cares about taking care of his clients and delivering excellent service. Also, a big shoutout to Autumn—she’s always super personable every time I call. Together, they make a great team and truly raise the bar for customer service. Highly recommend!"

"Jacob Rouse is absolutely awesome to work with! He’s incredibly personable, caring, and really takes the time to make sure you understand your options. It’s clear he genuinely cares about his clients. I highly recommend Jacob if you’re looking for someone who’s not just knowledgeable, but also truly invested in your best interests. You won’t be disappointed!"

"Friendly and explained everything to us in detail"