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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jimmy Jam Jammy Wam

April 9, 2024

5  out of  5 rating by Jimmy Jam Jammy Wam
"Jacob was very helpful, funny, and easy to talk to. He answered every question I had and also questions I didn't know to ask. 10/10, would recommend."
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Angela Ann Urbanik

April 9, 2024

5  out of  5 rating by Angela Ann Urbanik
"Jacob at State Farm Katie Loftis office made it easy getting insurmace"
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Jennifer Wilson

March 19, 2024

5  out of  5 rating by Jennifer Wilson
"As always, State Farm is a wonderful experience, this is my 3rd state I’ve insured a vehicle with them. Can’t beat the rates and the pleasant service. Thank you, Judd!"
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Stephanie Webb

March 11, 2024

5  out of  5 rating by Stephanie Webb
"Fast great service. Quote was way lower than every other place I had called will continue to do business with them for the current and future needs…. Alicia robinson"
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Angela Hunter

March 11, 2024

5  out of  5 rating by Angela Hunter
"Great customer service!"
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Unique Jones

March 8, 2024

5  out of  5 rating by Unique Jones
"The service was great he explained things to me very clearly he was so friendly I feel like I've known him for years. This was the best deal iv found yet. I'm estatic with my deal."
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Mary Marcum

March 4, 2024

1  out of  5 rating by Mary Marcum
"I was in state farm on 3/4/2024 and the lady who helped us was very rude we wanted to try and get our insurance lowered and she act like she didn't want to waste time with us and didn't even try to help us I was very disappointed and to be a business that wants my business I expected to be treated like a human being and not like a problem you couldn't wait to get rid of us I was very disappointed. I know people have bad days but if you want to keep someone coming back at least smile and act like you care."
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Joshua Bellamy

March 1, 2024

5  out of  5 rating by Joshua Bellamy
"Jacob was great!! Highly recommend him for assisting anyone AND everyone with obtaining their insurance"
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Jason Byrd

February 27, 2024

5  out of  5 rating by Jason Byrd
"My guy Jacob kelp me in the loop and thrived to get me the best insurance price for me would recommend to anyone talked to me over the phone like he knew me personally we need more people like him thank you so much very very satisfied"
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liz clark

February 26, 2024

5  out of  5 rating by liz clark
"I absolutely love this place! The people there are amazing and very helpful. Everyone was very nice. Jacob and Madison are absolutely wonderful. Thanks again!"
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Sheila McNew

February 23, 2024

5  out of  5 rating by Sheila McNew
"Jacob did an amazing job with helping me with an insurance quote and getting me started. Saving me lots of money! He was very professional. Thank you!"
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Corey Osborne

February 14, 2024

5  out of  5 rating by Corey Osborne
"Judd was professional and quickly got us a quote on our insurance. The pricing was much better than what we had currently as well. Thank you"
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Ashley Smallwood

February 13, 2024

5  out of  5 rating by Ashley Smallwood
"Jacob Rouse contacted me and helped me get a cheaper insurance quote if I switched company’s. I’m very glad I switched company's, he helped me save some money and was very kind, friendly and so very helpful through the whole process, he even helped me bundle my car insurance with a life policy and helped save me even more money. Thank you Jacob for all of your help throughout the whole process. I would totally Recommend Katee Loftis Collett State Farm Agency for all your Insurance needs! A+++++🙂"
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Tiffani Foley

February 12, 2024

5  out of  5 rating by Tiffani Foley
"Katee Loftis office has been absolutely amazing with every need. Each worker takes their time and makes you feel comfortable with every conversation. They truly go above and beyond for their clients!"
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Gracyee Healan

February 8, 2024

5  out of  5 rating by Gracyee Healan
"State Farm is truly amazing! They are always so kind and understanding."
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James Worley

February 6, 2024

5  out of  5 rating by James Worley
"My wife and I had a great experience working with Jacob. He was very friendly and easy to work with. He did an awesome job at explaining our coverage and made switching insurances a breeze! We would highly recommend!"
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Susan and mark Hampton

February 2, 2024

5  out of  5 rating by Susan and mark Hampton
"You all do a great job I'm proud to have statefarm as my insurance company"
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Kim Doan

January 26, 2024

5  out of  5 rating by Kim Doan
"Check them out for life insurance!! They are so helpful and sweet."
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Cassie Walker

January 24, 2024

5  out of  5 rating by Cassie Walker
"Hands down recommend this agency. Judd and the rest of the staff have been wonderful. Not to mention, with State Farm, I have never felt like just another number."
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S. Shepherd

January 22, 2024

5  out of  5 rating by S. Shepherd
"Thank you for saving me a lot on insurance!"
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Marketa Howard

January 18, 2024

5  out of  5 rating by Marketa Howard
"You could not ask for better people to do business with. They are knowledgeable. They work with your account in a timely manner and make sure your insurance needs are met."
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Garrett Wade

January 18, 2024

5  out of  5 rating by Garrett Wade
"Judd was very helpful patient and informative. Also help us save money excellent customer service"
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Heather 1st account

January 11, 2024

5  out of  5 rating by Heather 1st account
"Judd was very personal and professional. He helped get me discounts beyond what my original quote was"
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Cody Bundy

January 5, 2024

5  out of  5 rating by Cody Bundy
"Autumn and everybody at this location are amazing. Every little question I have had, they've always had an answer for and makes me comfortable knowing I have a good quality car/home insurance team. I recommend everyone I know needing insurance to check them out"
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Amy Heath

January 5, 2024

5  out of  5 rating by Amy Heath
"She is the friendliest agent and most helpful!! I won't trade her or go any where else!!! My family and love her!"